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Frequently asked questions
Answers about Zaynoo products, ingredients, and how to shop. Purchases and returns on Amazon follow Amazon's policies.
Is the Castor Oil bottle glass or plastic?
Zaynoo Organic Castor Oil is packaged in an amber glass bottle with a pump dispenser. Glass helps protect the oil from light and supports product stability.
How do I clean the Castor Oil Pack Wrap?
Hand-wash the cotton wrap with mild soap and cool water after each use. Rinse thoroughly, squeeze out excess water, and air-dry completely before storing. Do not put the wrap in the dryer.
Can I use the oil directly on my face?
Castor oil is used in many skincare routines, but skin sensitivity varies. We recommend a patch test on a small area first. Avoid contact with eyes. If you have sensitive skin or a medical condition, consult a healthcare professional before use.
How often should I replace the cotton wrap?
Replace the wrap when it shows wear, staining that will not wash out, or reduced absorbency — typically after many uses with proper cleaning. Inspect the fabric before each application.
Where can I buy Zaynoo products?
Zaynoo products are available on Amazon. Use the Shop on Amazon links on this site for current listings, pricing, and delivery options.
What is your return policy?
Orders placed on Amazon follow Amazon's return and refund policies. Start a return from Your Orders in your Amazon account or contact Amazon customer service for help with a specific order.
Can I checkout on zaynoo.com?
This site is a brand catalog — purchases and checkout happen on Amazon. Direct checkout on zaynoo.com may be added in the future.
Shopping & returns: Zaynoo products are sold on Amazon. Pricing, shipping, and returns are handled through your Amazon order.