Refund policy

Last updated: June 8, 2026

Zaynoo Store (“we,” “us,” “our”) is operated by Mohamed Ouassim Elair DBA Zaynoo Store, California, USA.

How purchases work

This website (zaynoo.com) is a brand and information site. We do not process product orders or payments on this website.

When you buy a Zaynoo product, you complete your purchase on Amazon.com (or another Amazon marketplace) using the “Shop on Amazon” links on our site. Amazon is the seller of record for those transactions.

Returns and refunds

All returns, refunds, exchanges, and warranty claims for products bought on Amazon are handled under Amazon’s policies and the seller’s listing terms on Amazon.

To start a return or request a refund for an Amazon order:

1. Go to Your Orders in your Amazon account.
2. Find your Zaynoo order.
3. Follow Amazon’s return/refund steps for that order.

We cannot process refunds for Amazon orders through this website.

If you need help finding your order or our Amazon listing, contact us at contact@zaynoo.com and we will point you in the right direction.

Damaged or defective items

If you received a damaged or defective item from an Amazon order, please start a return or replacement through Amazon first. You may also email us at contact@zaynoo.com with your order details and we will do our best to help.

Contact

Mohamed Ouassim Elair DBA Zaynoo Store
California, USA
Email: contact@zaynoo.com